Frequently Asked Questions – Buying

How do I bid?

If you plan to bid on site, you can sign up on the day of the auction to receive a paddle. We also offer absentee, telephone and live online bidding. To leave an absentee bid or arrange to bid via telephone, fill out a bid form and fax to 504-566-1851, scan and email to, or mail to 333 St. Joseph Street, New Orleans, LA 70130. You can also fill out the bid form online. Under the “Buying” tab, click “Bid Form.” Bid forms must be submitted by 5:00 p.m. on the Thursday before the auction.

We offer online bidding through LiveAuctioneers or Invaluable. Note that you will have to register with these sites first and then supply a credit card in order to get approved separately with our auction. We recommend you do this at least a day in advance, as we usually get many last minute requests. Please refer to our Conditions of Sale for complete details on buying with New Orleans Auction Galleries.

What are the bidding increments?

All of our auctioneers, and the online bidding interfaces use the following increments:

0-50 5
50-100 10
100-500 25
500-1000 50
1,000-2,000 100
2,000-5,000 200
5,000-10,000 250
10,000-15,000 500
15,000-20,000 1,000
20,000-50,000 2,000
50,000-100,000 5,000
Over 100,000 Auctioneer’s Discretion

What is a reserve?

A reserve is a confidential minimum amount under which we will not sell an item. It is our policy that no reserve shall exceed the low estimate.

How do I request a condition report?

To request a condition report, fill out the form and fax to 504-566-1851, scan and email to, or mail to 333 St. Joseph Street, New Orleans, LA 70130. You can also fill out the online form on our website. Under the “Current Auction” tab, click “Request Condition Report.” Please note that condition report requests are processed on a first come, first served basis. As condition reports are completed, they are posted on our website and can be viewed by searching the online catalogue.

Do you have a buyer’s premium?

Yes, our buyer’s premium is 25% (discounted to 22% for cash, check or wire [subject to a $30 fee for domestic wires and a $60 fee for international wires] if paid within fifteen days of the auction) up to and including a hammer price of $200,000 and 10% of the amount by which the lot’s hammer price exceeds $200,000. Note that bids placed with our online bidding services, LiveAuctioneers and invaluable are not eligible for the discount.

How do I pay for my purchase?

We accept VISA and MasterCard for invoices up to $25,000. We also accept cash, check or wire. Payment can be made over the phone, in person or through our website.

How do I get my items after the auction?

We do not handle shipping or packing, but we do provide a list of recommended shippers. Our gallery is open from 9:00 a.m. to 5:00 p.m. Monday through Friday. If you have made arrangements for a shipper or a third party to pick up your items, you must sign an authorized release form. The authorized release form is located in the back of our print catalogue, but you can also submit the release form online by clicking “Release Form” under the “Buying” tab.

We recommend that you call or email us ahead of time to let us know when you are planning to pick-up. Please note that pick-ups are done on a first come, first served basis.